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Health Canada has issued a recall on sets on small magnets.
For more information about the recall,
follow this link.

Our products are not designed or intended for children under the age of 16.

Our products are not intended to treat, diagnose or cure any diseases.

 
Many of our products contain small parts that may be harmful or fatal if swallowed. Consult a doctor immediately if this occurs.
 
Neodymium Magnets
 
Magnets sticking together or becoming attached to a metallic object inside the human body can cause serious or fatal injury.
Magnets should never be put in the mouth, ears, nose, or any other bodily orifice.
Seek immediate medical help if the magnets are swallowed or inhaled.
Magnets should never be left unattended when children are present, always store your magnets in a secure location.

Strong magnets can damage or destroy some electronic devices. Therefore, it should never be put close to or directly in contact with electronic products. Strong magnets can even damage electronic medical devices. Magnets should never be handled, used by, or brought near anyone with a pacemaker or other electronic medical device.Strong magnets can also damage or destroy information stored magnetically. Some examples of these are: credit card strips, floppy disks and hard disks. Therefore magnets should not be put close to or directly in contact with any type of magnetically stored data.
 
LED Strips and other electronic devices:

We will honor a one year warranty to cover any manufacturer’s defect. The warranty becomes null and void after inappropriate usage including but not limited to:

- Usage at temperatures or in environments outside of guidelines
- Tempering with physical integrity of the item (cutting, soldering, rewiring etc.)
- Usage of a power supply other than the one sold by NeoMagnetic Gadgets, when applicable.
- Inappropriate installation and/or installation made by unqualified individual (professional installation recommended).
- Water damage
, Physical damage

By placing your order you are agreeing to this disclaimer. You are also agreeing to absolve NeoMagnetic Gadgets Inc., any of it's employees, officers or investors from any responsibility regarding to any resulting injury, including but not limited to, financial or physical, resulting from any use or misuse of any of our products, both now and in the future.

Payments

We accept Credit cards (Visa & MasterCard) as well as PayPal payments. All your personal information is securely transmitted to our Web site using an SSL (Secure Socket Layer) encryption key from GeoTrust. All credit card information is encrypted when the order is processed. We do not keep the credit card numbers in our servers. We use secure servers protected by the strongest firewalls currently available on the market.

To place your order, just add items to your shopping cart, once you are ready to complete your order click on checkout. On the checkout page, select your country, state or province and enter your postal or zip code to generate a valid quote including your purchase and shipping. Simply follow the prompts and fill in the blanks to complete your order.

Orders

Orders ship once they have been reviewed and accepted by NeoMagnetic Gadgets inc.
At our sole discretion we may cancel an order, in full or in part, and issue a refund in cases including but not limited to, fraud, suspected fraud, orders to certain countries, regions or IP address, incomplete address, missing or invalid contact number, site malfunction, product availability, errors in price, shipping quotes or tax rate. We may also contact you by phone or by e-mail to validate your personal information or to get any additional information pertaining to the fulfillment or your order. For more information about order fulfillment please visit the Shipping Page.

Return Policy

What is our return policy?
You may return a product for refund, or exchange within 14 days of the order shipment date. (The order shipment date and order notification are provided to you by email). All returns must be accompanied with a Return Merchandise Authorization number (RMA #). Please contact us if you wish to return your order and we will send you an RMA number.

If we shipped you the wrong product, or it arrived defective or damaged. All items we ship are in perfect condition. If your item was damaged during shipping or if you received the wrong item, please send us a picture of the item within 14 days of the original shipping date to arrange for a refund or exchange. We will send a replacement or refund you for your purchase. We may require that the item(s) be returned in their original packaging, along with all accessories where applicable.

If you ordered the wrong item, wrong size, or simply changed your mind, we will refund you for your purchase (minus the shipping cost), provided the returned item(s) are sent back in their original packaging, along with all accessories, and that your item(s) is in "as-new" condition, and the purchased product was not marked as a clearance, close-out or non-returnable item. When your item is received, you will be issued a refund through your original payment method (credit card or PayPal) for the merchandise only. (Please note that you will be responsible for return shipping costs). Additional restrictions may apply, please contact us for more information.